Delivery & Shipping

SHIPPING POLICY
We ship worldwide with DHL Express and within Norway with Posten/Bring and DHL Domestic (The options will change based on your zip code). You can also choose to pick up your order at our byTiMo Boutique, located at Bogstadveien 25 in Oslo.

Estimated delivery:
Norway: 1-4 days
Europe: 1- 5 days
Rest of world: 2-6 days

NB! During busy sales periods, the delivery can take a few days longer.

Taxes & VAT:
We ship “DTP/DDP” (Duty taxes paid) to most countries, which means that all relevant import taxes and duties will be included in the shipment.

ORDER TRACKING DHL:
Our shipping partner, DHL, offers you the flexibility to make changes to your delivery while your purchase is on its way to you. You will receive an SMS / E-mail notification after your order has been dispatched, follow the link provided and choose from a range of options including:
– Rescheduling your delivery for a nominated day
– Placing your shipment on hold if you are away from home
– Arranging to collect your order from a DHL service point

ORDER TRACKING POSTEN:
You will receive an E-mail / SMS notification after your order has been dispatched, follow the link provided and then you can see when the package will be delivered to the chosen destination.

Regarding returns and exchanges we have a 14 days return policy.

Additionally, all cost regarding return shipments has to be covered by the buyer. This cost will be withdrawn when refunding the item(s). The amount is listed on the return slip, and may vary based on the shipping method and country.

Click here if you want to know more about Returns & Exchange